Children's NebraskaTransforming pediatric healthcare across the midwest
Digital transformation enhancing pediatric care access and usability
As the state’s only full-service pediatric health center, Children’s Nebraska serves as a vital resource for families throughout Nebraska, Iowa, South Dakota, Kansas, and Missouri. With 231 beds and more than 50 pediatric specialties, the nonprofit is dedicated to delivering compassionate, specialized care to children across the Midwest.
As the hospital’s services and reach expanded, Children’s Nebraska recognized an opportunity to enhance the digital experience for families and internal teams. By improving navigation, mobile responsiveness, and content workflows, the organization aimed to make it easier for families to access information and connect with care.
Reimagining the digital experience
Children’s Nebraska reimagined its digital platform, creating a user-first experience that embodies its mission of innovative, compassionate care. The project’s goal was to deliver a digital experience that builds trust with patients while streamlining content management for internal teams.
The design and development process began with an in-depth discovery phase, including stakeholder interviews and a platform evaluation. Insights from this research shaped a comprehensive strategy to address key challenges and build a scalable user-first solution.
At the core of the new digital experience are modern MACH principles (Microservices, API-first, Cloud-native, and Headless), an industry-leading framework designed for fast, flexible, and scalable digital solutions. By adopting MACH architecture, Children’s Nebraska demonstrated its forward-thinking approach to digital transformation in healthcare, ensuring the website can adapt to the evolving needs of families and team members.
Key technologies driving this transformation include:
Contentful: Simplifies content and asset management, enabling teams to make faster, more efficient updates.
Form Assembly: Ensures secure, HIPAA-compliant patient data collection and handling.
Algolia: Delivers fast, intuitive search functionality to quickly connect users to providers, locations, and services.
Kyruus Health: Centralizes provider and location data, ensuring accuracy across all touchpoints.
Vercel: Provides reliable, high-performance hosting to ensure seamless user experiences.
Piwik Pro: Offers advanced, HIPAA-compliant analytics, empowering teams to monitor performance and continuously enhance their platform.
This composable approach leverages specialized platforms that integrate seamlessly via APIs, providing Children’s Nebraska with a flexible foundation for future growth.
Showcasing the design transformation
The redesigned website delivers a modern, user-centric digital experience that embodies Children’s Nebraska’s mission of compassionate, cutting-edge care.
Key design highlights include:
A vibrant visual identity: Real photography and playful design capture the energy and heart of the team members. It highlights the people behind the care and their mission to improve the life of every child.
Optimized user journeys: Clear navigation simplifies key tasks like finding doctors and locations.
Accessibility-first design: Inclusive UX/UI ensures usability for all users.
Scalable design system: Consistency across landing pages, microsites, and tools.
By prioritizing usability and accessibility, the platform empowers families to connect with the care they need, quickly and effortlessly.
A future-ready platform for families across the region
The redesigned website is more than a technical upgrade. It reflects Children’s Nebraska’s vision to lead with innovation in pediatric healthcare, providing a flexible, scalable, and future-ready digital foundation that meets the evolving needs of families and staff. By prioritizing accessibility, usability, and intuitive design, the platform helps families navigate care efficiently and connect with providers, locations, and services with confidence — positioning the hospital for long-term growth and continued excellence in digital patient experiences.
