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Digital Project Manager - Remote US

At Reason One, it’s our mission to help those who do good, do better, by delivering strategic, thoughtful, and effective websites for organizations creating positive change.

As Digital Project Manager at Reason One, you’ll be managing high performance teams in an agile process. You’ll put your experience and ideas to work every day, tackling a wide scope of responsibilities for large scale client projects. Attention to detail is vital, and a curious, collaborative attitude is ideal. We want to see that you understand the “why” behind your team’s work and strive for clarity in what the client is trying to achieve with their projects.

You’ll be expected to foster a safe and trusting work environment with an emphasis on creative problem solving.

Quick Hits (tl/dr)

  • Founded: 2019 (merger of two agencies with 20+ year histories)
  • Employees: ~40
  • Locations: Fully remote with hubs in Toronto, ON and Charleston, SC
  • Team: Will work as a member of a multidisciplinary crew including Product, Project Management, Content Strategy, Creative, Technical leads, Front End Developers, and QA. 
  • Reporting: Reports to Stacey Bailey, COO
  • Compensation: $75,000 - $105,000 USD
  • Key Customers: Prisma Health, SickKids, Diabetes Canada, American Society of Landscape Architects, Lee Health
  • Noteworthy: Certified B Corp
  • Tech Stack: Jira, Basecamp, GSuite, Kentico, Wordpress


Your responsibilities

  • As a project manager at Reason One, you will be at the forefront of your team and must strike a balance between supporting, leading, and giving space for the team to function.
  • Work closely with the clients to ensure stellar delivery 
  • Gather and interpret project requirements in order to deploy resources in the most efficient and cost effective manner
  • Foster internal and external communication, improving transparency, and information sharing about project expectations, budgets, stakeholder needs, timelines, etc.
  • Inspire and collaborate by liaising with clients and internal teams to aid in the completion of projects
  • Maintain a solution-oriented outlook by identifying risks and developing appropriate mitigation plans over the project lifecycle
  • Manage schedules, budgets, and project priorities
  • Manage project revenue and reporting at the account level, and oversee the financial baseline and its impacts
  • Manage projects in alignment with Reason One’s project process best practices
  • Build meaningful relationships with your multi-disciplinary team


Our must haves 

  • 3+ years of digital project management experience in a digital agency
  • Experience managing large-scale e-commerce, marketing, and website projects
  • Excellent written and oral communication skills—this is a client facing role
  • Positive outlook. Bring levity and joy to your working environment
  • Ability to multitask and manage deadlines like a pro
  • Strong leadership and facilitation skills
  • Strong emotional intelligence (EQ)
  • Experience working with content management systems like WordPress and Kentico
  • Working knowledge of PM software like JIRA and Basecamp
  • Experience managing budget and time tracking tools 
  • Strong desire to learn and facilitate knowledge sharing within the department and across the company
  • Able to understand technical jargon and communicate with both technical and non-technical team members
  • Willingness to travel occasionally for company retreats and potentially client working sessions. Travel could be international.


Nice to haves 

  • Forecast.it experience
  • WordPress, Kentico, and/or Sitecore experience a plus
  • Understanding of accessibility


The practicals

  • Location: This is a fully remote, work-from-home position 
  • Office Hours: Candidates can be based anywhere in the US, but must work during EST hours
  • Core working hours 10 AM - 4 PM ET
  • Start date: As soon as possible


Compensation package includes:

  • Annual salary ranging $75,000 - $105,000 USD depending on experience
  • Extended health, dental, life, disability
  • Employee assistance programs
  • 401K program
  • Parental leave with top up
  • Paid Vacation days—15 days per year
  • Paid Sick leave—6 days per year
  • Paid Volunteer days—2 days per year
  • $200 USD home office expenses per year
  • $50 per month internet stipend
  • Training allowance of $800 a year and professional development opportunities like conferences and continuing education
  • A laptop is provided


FYI

  • You MUST be currently eligible to work in the US. No exceptions.
  • Applicants with disabilities who are qualified and selected for an interview will be accommodated upon request.


How to apply

Apply through our Applicant Tracking System in BambooHR here.


Application process

  1. Screening Interview with VP of People
  2. Interview with COO, and Project Managers 
  3. Team Interview
  4. Offer contingent on References
  5. Reference checks
  6. Signed Offer


What’s it like to work at Reason One? Simply put, we work with purpose, passion, and a lot of heart. Our values guide the way we work with clients and with each other. We’re team players who deliver quality despite constraints. We’re an agency of self starters, committed to results. And above all else, we’re good humans.


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